James lectures in the Business School on Operations, and Supply Chain Management; and the MBA Programme. His research interests include the dynamics of supply chains at the customer end, he also researches international relationships in SMEs, and process management (BPM).
He has published various papers including “Omni-Channel Retailing: the changing battleground”.
Presentation Ttile- Finding the Right Model? Impact of changing shopping habits on the Supply Chain
Synopsis:
In a time of changing shopping habits what is the right model for the supply chain to serve the customer? This presentation explores changes in the sector, and explores the impact(s) for manufacturers, distributors and grocers.
